Teleperformance is a global leader in outsourced omnichannel customer experience management, operating in over 80 countries and employing over 380,000 people worldwide. Established in 1978 in Paris, France, Teleperformance has since expanded its reach to become a trusted partner for companies seeking to enhance their customer interactions.
The company offers a wide range of services including customer care, technical support, sales, and back-office services across various industries such as telecommunications, finance, healthcare, retail, and technology. Utilizing advanced technology and a focus on innovation, Teleperformance delivers seamless customer experiences through multiple channels including voice, chat, email, social media, and more.
With a commitment to excellence, Teleperformance emphasizes employee training and development to ensure their workforce is equipped with the skills and knowledge to provide exceptional service to clients and their customers. This dedication to employee engagement has earned Teleperformance recognition as a top employer in many of the countries where it operates.
Teleperformance\'s dedication to delivering superior customer experiences, combined with its global footprint and commitment to innovation, has solidified its position as a leader in the customer experience management industry.
