45 Outsurance Interview Questions and Answers | HR, Technical & Aptitude Prep

20 common asked question in every interview

Tally

Ques:- What is meant by accounts?

Asked In :- Happay, Paychex Inc, outsurance, utility warehouse, analytix business solutions, eassist dental billing, capital on tap, qmax,

Right Answer:
Accounts refer to systematic records of financial transactions that track income, expenses, assets, and liabilities for an individual or organization.

Accounting

Ques:- How will you calculate House Rent Allowance (HRA)?

Asked In :- outsurance, first abu dhabi bank (fab), uk power networks, crossboundary,

Right Answer:
House Rent Allowance (HRA) is calculated based on the following formula:

HRA = Minimum of:
1. Actual HRA received
2. 50% of Basic Salary (for metro cities) or 40% (for non-metro cities)
3. Rent paid minus 10% of Basic Salary

Ensure to consider the applicable city classification and the individual's basic salary.

Accountant/ Accounts Executive Accounting Standard

Ques:- 3 Rules Accounting Standards

Asked In :- IIRM, outsurance, eis, asian infrastructure investment bank, bread finance,

Right Answer:
1. Relevance: Financial information must be relevant to the decision-making needs of users.
2. Reliability: Financial information must be reliable and free from bias, ensuring it can be depended upon.
3. Comparability: Financial statements should be prepared in a way that allows for comparison across different periods and entities.

CompensationPayroll

Ques:- Need ideal Job?

Asked In :- IIRM, Citibank, Estee Lauder Companies, outsurance, sienna senior living,

Right Answer:
An ideal job is one that aligns with my skills and interests, offers opportunities for growth, provides a positive work environment, and ensures fair compensation and work-life balance.

Accounts Assistant/ Book Keeper Tax Assessment

Ques:- How to calculate TDS interest for the financial year 2010-11

Asked In :- Bank Rakyat, leaseplan, outsurance, southern california edison, copenhagen infrastructure partners,

Right Answer:
To calculate TDS interest for the financial year 2010-11, follow these steps:

1. Determine the amount of TDS that was not deposited on time.
2. Identify the number of months of delay in depositing the TDS.
3. Calculate the interest at the rate of 1.5% per month on the amount of TDS for the number of months delayed.
4. If there is a delay of more than one month, calculate interest for each month of delay separately.

The formula is:
Interest = TDS Amount × Rate (1.5%) × Number of Months Delayed.

Audit Customer Service Executive/ Officer Operations

Ques:- Why do we have to appoint you for this post?

Asked In :- RANDSTAD INDIA PVT, Noesys Consulting, Manipal Technologies, Zyoin Web Pvt., People Gamut HR Solutions, Peoplefy Infosolutions, Panacea Medical Technologies, CeX WeBuy Entertainment, CommScope Inc, CrimsonLogic India,

Right Answer:
You should appoint me for this post because I have the relevant skills and experience in audit and customer service, a strong attention to detail, and a commitment to improving operations. I am dedicated to providing excellent service and ensuring compliance, which will contribute positively to your team and organization.

Corporate Communication Customer Service Executive/ Officer

Ques:- Why are you willing to join here?

Asked In :- Manipal Technologies, EduGorilla, Black and White Business Solutions, ANSR GLOBAL CORPORATION, CommScope Inc, Norfolk Southern Corp, Befree, Agro Tech, Anand Rathi, bKash,

Right Answer:
I am willing to join here because I admire the company's commitment to customer satisfaction and its positive work culture. I believe my skills in communication and customer service align well with your values, and I am excited about the opportunity to contribute to your team.

Customer Service Executive/ Officer Relationship Mgmt

Ques:- How you get along with people

Asked In :- MatchMove India, OPENSPACE SERVICES, AroDek, MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, ELEVATE SERVICES INDIA, Lucid Software, VALUEWING CONSULTANCY SERVICES (P), Damco Solutions, ANSR GLOBAL CORPORATION, aQb Solutions,

Right Answer:
I get along with people by actively listening to them, showing empathy, and maintaining a positive attitude. I also communicate clearly and respectfully, which helps build trust and rapport.

Customer Service Executive/ Officer SQL Server

Ques:- Who is the Chief Economic adviser of Indian Government?

Asked In :- Amtech Electronics India, Medline Industries India, WBC SOFTWARE LAB, CONDUENT BUSINESS SERVICES INDIA LLP, Invendis Technologies India, CeX WeBuy Entertainment, Verticurl Marketing, eGain Communications, CSG Systems, TBO Group,

Right Answer:
The Chief Economic Adviser of the Indian Government is Dr. V. Anantha Nageswaran.

Customer Service Executive/ Officer Relationship Mgmt

Ques:- What different approach would you take in making a Sale?

Asked In :- People Gamut HR Solutions, GNH Solutions, NICE inContact, Norfolk Southern Corp, Befree, Aliens Group, Ask Agro Chemicals, bKash, CWT, DIC India,

Right Answer:
I would focus on understanding the customer's needs, building a rapport, providing tailored solutions, and following up to ensure satisfaction.

Data Analytics

Ques:- What is a hypothesis and how do you test it

Asked In :- Vinove Software & Services Pvt Ltd, Medvarsity Online, Trigent Software, RANDSTAD INDIA PVT, Spadeworx Software Services, Dhruvsoft Services, TNQ Technologies, Clear Trail Technologies, Cloud Kinetics Technology Solutions, Startup - Navya Network,

Right Answer:
A hypothesis is a specific, testable prediction about the relationship between two or more variables. To test a hypothesis, you can use the following steps:

1. **Formulate the Hypothesis**: Clearly define the null hypothesis (no effect or relationship) and the alternative hypothesis (there is an effect or relationship).
2. **Collect Data**: Gather relevant data through experiments, surveys, or observational studies.
3. **Analyze Data**: Use statistical methods to analyze the data and determine if there is enough evidence to reject the null hypothesis.
4. **Draw Conclusions**: Based on the analysis, conclude whether the hypothesis is supported or not, and report the findings.

Data Analytics

Ques:- What is data analysis and why is it important

Asked In :- Unyscape Infocom Pvt. Ltd., WSNE Consulting, AnAr Solutions, Netaxis IT Solutions (p), Rock Solid Solutions, Ziffity Solutions, Chegg India, Aranca (Mumbai), Indocosmo Systems, Fortunesoft IT Innovations,

Right Answer:
Data analysis is the process of inspecting, cleaning, and modeling data to discover useful information, draw conclusions, and support decision-making. It is important because it helps organizations make informed decisions, identify trends, improve efficiency, and solve problems based on data-driven insights.

Data Analytics

Ques:- What is exploratory data analysis (EDA)

Asked In :- Xoriant Solutions Pvt Ltd, Fluid AI, Rock Solid Solutions, Trigent Software, Aranca (Mumbai), Indocosmo Systems, Solace Infotech, Spadeworx Software Services, WFM, Recodem,

Right Answer:
Exploratory Data Analysis (EDA) is the process of analyzing and summarizing datasets to understand their main characteristics, often using visual methods. It helps identify patterns, trends, and anomalies in the data before applying formal modeling techniques.

Data Analytics

Ques:- What is the purpose of feature engineering in data analysis

Asked In :- KRIOS Info Solutions, WSNE Consulting, AnAr Solutions, Queppelin Technology Solutions, Rock Solid Solutions, Ziffity Solutions, Aranca (Mumbai), Solace Infotech, Born Commerce, GOQii Technologies,

Right Answer:
The purpose of feature engineering in data analysis is to create, modify, or select variables (features) that improve the performance of machine learning models by making the data more relevant and informative for the analysis.

Data Analytics

Ques:- What is the difference between correlation and causation

Asked In :- Unyscape Infocom Pvt. Ltd., Vinove Software & Services Pvt Ltd, AnAr Solutions, STIC SOFT E-SOLUTIONS, Toxsl Technologies, Chegg India, Aranca (Mumbai), iROID Technologies, TNQ Technologies, MatchMove India,

Right Answer:
Correlation is a statistical measure that indicates the extent to which two variables fluctuate together, while causation implies that one variable directly affects or causes a change in another variable.

Market Research

Ques:- What is SWOT analysis and how is it used in research

Asked In :- RTB DEMAND, IRIS KPO RESOURCING INDIA PVT, Booker Wholesale, FYERS Securities, MaxVal-IP Services, RM EDUCATION SOLUTIONS INDIA PVT, Pragmasys Consulting, Allied Softech, Vanilla Networks, Anand Rathi,

Right Answer:
SWOT analysis is a strategic planning tool used to identify and evaluate the Strengths, Weaknesses, Opportunities, and Threats of a business or project. In research, it helps in understanding the internal and external factors that can impact decision-making and strategy development.

Market Research

Ques:- What is data analysis in market research

Asked In :- Xiaomi Technology India, Valethi, MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, TripStack (ALP Consulting), Shakti Pumps, StockEdge, Sixt, Apotex, Century Ply, Chambal Fertilisers,

Right Answer:
Data analysis in market research is the process of systematically examining and interpreting data collected from surveys, focus groups, or other sources to identify trends, patterns, and insights that inform business decisions and strategies.

Market Research

Ques:- What are qualitative and quantitative research methods

Asked In :- Aranca (Mumbai), Valethi, CBRE South Asia, Excelra Knowledge Solutions, CBRE Group, Shure, Blackcoffer, Borderless Access, Anand Rathi, Bangladesh Securities and Exchange Commission BSEC,

Right Answer:
Qualitative research methods focus on understanding concepts, experiences, and meanings through interviews, focus groups, and observations. Quantitative research methods involve collecting numerical data that can be analyzed statistically, often using surveys and experiments to measure variables and identify patterns.

Market Research

Ques:- What are key performance indicators KPIs in market research

Asked In :- Valethi, IRIS KPO RESOURCING INDIA PVT, Vestas Wind Technology India, FYERS Securities, Inventurus Knowledge Solutions, Allied Softech, Shakti Pumps, Quess Corp, Sixt, Aarti Industries,

Right Answer:
Key performance indicators (KPIs) in market research are measurable values that help assess the effectiveness and success of marketing strategies. Common KPIs include customer satisfaction scores, market share, brand awareness, conversion rates, and return on investment (ROI).

Market Research

Ques:- What is competitive analysis and how is it done

Asked In :- WSNE Consulting, RANDSTAD INDIA PVT, Varite India, RTB DEMAND, Valethi, Booker Wholesale, CHIPSY, Excelra Knowledge Solutions, TripStack (ALP Consulting), RM EDUCATION SOLUTIONS INDIA PVT,

Right Answer:
Competitive analysis is the process of evaluating and comparing your business, products, or services against your competitors to understand their strengths and weaknesses. It is done by identifying key competitors, analyzing their offerings, market positioning, pricing strategies, customer feedback, marketing tactics, and overall performance. This information helps businesses identify opportunities and threats in the market.

Outsurance is a leading insurance company known for its innovative approach to insurance and commitment to exceptional customer service. Founded in South Africa in 1998, Outsurance has since expanded its operations to other countries, including Australia and New Zealand. What sets Outsurance apart is its direct approach to insurance, offering customers the ability to purchase policies online or over the phone without the need for intermediaries. This streamlined process allows Outsurance to offer competitive rates while still providing comprehensive coverage. One of Outsurance's key offerings is its unique "You always get something out" promise, which ensures that customers receive something back even if they don't claim. This commitment to rewarding customers for their loyalty has helped Outsurance build a strong reputation in the insurance industry.

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