35 Nhs professionals Interview Questions and Answers

Computer Basics Customer Service Executive/ Officer

Ques:- What is csa ?

Asked In :- Protege Solutions, Chegg India, Born Commerce, MatchMove India, Softcell Technologies, VALUEWING CONSULTANCY SERVICES (P), GNH Solutions, Polestar Solutions & Services India LLP, eGain Communications, Britannia,

Right Answer:
CSA stands for Customer Service Associate, a role focused on assisting customers with inquiries, resolving issues, and providing support related to products or services.

Customer Service Executive/ Officer Other

Ques:- WHAT IS PERFECT MEANS OF SUCCESS

Asked In :- Softcell Technologies, Wellness Forever, CONDUENT BUSINESS SERVICES INDIA LLP, Kalki Communication Technologies, Cross Country Infotech, Protiviti Consulting, Waterleaf Consultants, Gap Inc Corporate, Logisoft, Vagaro,

Right Answer:
Perfect means of success is achieving your goals while maintaining balance in personal happiness, relationships, and professional growth.

Corporate Communication Customer Service Executive/ Officer

Ques:- Why are you willing to join here?

Asked In :- Manipal Technologies, EduGorilla, Black and White Business Solutions, ANSR GLOBAL CORPORATION, CommScope Inc, Norfolk Southern Corp, Befree, Agro Tech, Anand Rathi, bKash,

Right Answer:
I am willing to join here because I admire the company's commitment to customer satisfaction and its positive work culture. I believe my skills in communication and customer service align well with your values, and I am excited about the opportunity to contribute to your team.

Customer Service Executive/ Officer Personal Questions round

Ques:- How long you will stay in our company?

Asked In :- Solitaire Infosys, Amtech Electronics India, ELEVATE SERVICES INDIA, HealthTech India, GNH Solutions, Black and White Business Solutions, CrimsonLogic India, Norfolk Southern Corp, LibSys, TBO Group,

Right Answer:
I plan to stay with the company as long as I can contribute positively and grow professionally.

Customer Service Executive/ Officer

Ques:- What is LLP?

Asked In :- Solitaire Infosys, Head Field Solutions, Medline Industries India, Lucid Software, People Gamut HR Solutions, Peoplefy Infosolutions, Damco Solutions, TeamLease Services, Gallagher Service Center LLP, CBRE Group,

Right Answer:
LLP stands for Limited Liability Partnership. It is a business structure that combines elements of both partnerships and corporations, providing limited liability to its partners while allowing them to manage the business directly.

Data Analytics

Ques:- What is data normalization and why is it important

Asked In :- KRIOS Info Solutions, WSNE Consulting, MattsenKumar Services, Shipco IT, Itobuz Technologies, Fortunesoft IT Innovations, Spadeworx Software Services, Namecheap Web Services, TNQ Technologies, Define Labs,

Right Answer:
Data normalization is the process of organizing data in a database to reduce redundancy and improve data integrity. It involves structuring the data into tables and defining relationships between them. Normalization is important because it helps eliminate duplicate data, ensures data consistency, and makes it easier to maintain and update the database.

Data Analytics

Ques:- What is classification analysis and how does it work

Asked In :- Unyscape Infocom Pvt. Ltd., Xoriant Solutions Pvt Ltd, Fluid AI, Queppelin Technology Solutions, MattsenKumar Services, Protege Solutions, STIC SOFT E-SOLUTIONS, Toxsl Technologies, TNQ Technologies, Oodles Technologies,

Right Answer:
Classification analysis is a data analysis technique used to categorize data into predefined classes or groups. It works by using algorithms to learn from a training dataset, where the outcomes are known, and then applying this learned model to classify new, unseen data based on its features. Common algorithms include decision trees, logistic regression, and support vector machines.

Data Analytics

Ques:- What are the steps involved in data cleaning

Asked In :- Netaxis IT Solutions (p), Rock Solid Solutions, Itobuz Technologies, Solace Infotech, Infinity Labs LLP, Define Labs, Sun Dew Solutions, Enovate IT Outsourcing, Radicle Software, Webvillee Technology,

Right Answer:
1. Remove duplicates
2. Handle missing values
3. Correct inconsistencies
4. Standardize formats
5. Filter out irrelevant data
6. Validate data accuracy
7. Normalize data if necessary

Data Analytics

Ques:- What is exploratory data analysis (EDA)

Asked In :- Xoriant Solutions Pvt Ltd, Fluid AI, Rock Solid Solutions, Trigent Software, Aranca (Mumbai), Indocosmo Systems, Solace Infotech, Spadeworx Software Services, WFM, Recodem,

Right Answer:
Exploratory Data Analysis (EDA) is the process of analyzing and summarizing datasets to understand their main characteristics, often using visual methods. It helps identify patterns, trends, and anomalies in the data before applying formal modeling techniques.

Data Analytics

Ques:- What are outliers and how do you handle them in data analysis

Asked In :- Fluid AI, Trigent Software, Itobuz Technologies, RANDSTAD INDIA PVT, GOQii Technologies, Dhruvsoft Services, Radicle Software, Webvillee Technology, Fission Infotech, Noesys Consulting,

Right Answer:
Outliers are data points that significantly differ from the rest of the dataset. They can skew results and affect statistical analyses. To handle outliers, you can:

1. Identify them using methods like the IQR (Interquartile Range) or Z-scores.
2. Remove them if they are errors or irrelevant.
3. Transform them using techniques like log transformation.
4. Use robust statistical methods that are less affected by outliers.
5. Analyze them separately if they provide valuable insights.

Aptitude Assistant Manager Operations

Ques:- A sum of money place at compound interest doubles itself in 4 years. In how many years will it amount to eight times itself?

Asked In :- nhs professionals,

Right Answer:
12 years.

Credit Manager financial management

Ques:- How are sources and applications categorized for proper interpretation of funds flow statement?

Asked In :- Evince Development, Shakti Pumps, Birla Cement, Escorts, Shriram Finance, IDeaS - A SAS Company, DCM Shriram, Expeditors International (India), TVS Credit Services, Next Retail,

Right Answer:
Sources of funds are categorized as inflows, such as new loans, equity financing, or sales revenue, while applications of funds are categorized as outflows, such as loan repayments, asset purchases, or operating expenses.

Accounting Standard Financial Accountant

Ques:- What is the golden rule of accounts?

Asked In :- nhs professionals, oag,

Production Supervisor

Ques:- What is robotics?

Asked In :- nhs professionals, columbia shipmanagement,

Right Answer:
Robotics is the branch of technology that deals with the design, construction, operation, and use of robots, which are machines that can perform tasks automatically or with minimal human intervention.

Area/ Territory Sales Manager Retail Sales

Ques:- Tell me about your strategies?

Asked In :- nhs professionals, east riding of yorkshire council, baskin robbins, clearcover,

Right Answer:
My strategies include understanding customer needs through regular feedback, building strong relationships with clients, setting clear sales targets, analyzing market trends to identify opportunities, and training my team to enhance their skills and product knowledge. I also focus on effective communication and collaboration with other departments to ensure a seamless customer experience.

Problem Solving

Ques:- Your client is a car manufacturer, and its revenues are declining. What could be the problem, and how would you increase revenues?

Asked In :- KRIOS Info Solutions, Cybage Software, Sun Dew Solutions, Elsner Technologies, mobifly, Sify Technologies, scandid, Barracuda Networks, GreyOrange, FYERS Securities,

Right Answer:

The problem could be due to factors like decreased demand, increased competition, poor product quality, or lack of innovation. To increase revenues, I would suggest:

1. Conduct market research to understand customer preferences and trends.
2. Improve product quality and features based on feedback.
3. Innovate by introducing new models or technologies (e.g., electric vehicles).
4. Enhance marketing strategies to reach a broader audience.
5. Explore new sales channels, such as online sales or partnerships.
6. Offer promotions or financing options to attract more buyers.

Analyst Problem Solving

Ques:- There are 10 black socks and 10 white socks in a drawer. Socks of the same color are identical but not allowed to look into the drawer while taking out socks?

Asked In :- Rock Solid Solutions, Chegg India, Dhruvsoft Services, Cloud Kinetics Technology Solutions, SWYM, Appiness Interactive, Keyideas Infotech, Emtec Technologies, Evince Development, Grid Logic Software,

Right Answer:
To guarantee at least one matching pair of socks, you need to take out 3 socks.

Analyst Problem Solving

Ques:- Estimates number of news-stand in Italy?

Asked In :- KRIOS Info Solutions, Protege Solutions, Creative Hands HR Consultancy, Energytech Global, SmartData Enterprises, Tredence Analytics Solutions, Manipal Technologies, RTB DEMAND, Media Agility, SpotOn Software,

Right Answer:
Approximately 10,000 newsstands.

Problem Solving Regional Manager

Ques:- A major auto service chain has enjoyed healthy returns on its 30-store operation for the past 10 years. However, management feels that the chain needs to expand, as the current geographical areas in which they are based have become saturated. For the past couple of years, they have aggressively pursued a growth strategy, opening an additional 15 stores. However, it seems that this approach has had negative returns. For the first time in over a decade, the chain’s profits dropped into the negative zone. You were hired to figure out why.

Asked In :- Xoriant Solutions Pvt Ltd, Shipco IT, Walkover Web Solutions, Itobuz Technologies, Fortunesoft IT Innovations, WFM, Oodles Technologies, ISKPRO, Deluxe entertainment services India, COEPD,

Right Answer:

The negative returns could be due to several factors: oversaturation in new markets, inadequate market research leading to poor location choices, increased competition, higher operational costs, or a lack of brand recognition in the new areas. Additionally, the rapid expansion may have stretched resources thin, impacting service quality and customer satisfaction. A thorough analysis of each new location's performance, customer feedback, and market conditions is necessary to identify the specific issues.

Problem Solving

Ques:- You have been called in by an accounting firm that is experiencing declining profitability in its auditing operation. What levers would you push to help improve profitability?

Asked In :- AnAr Solutions, Codiant Software Technologies, Infinity Labs LLP, Head Field Solutions, Principal Global Services, APPSIERRA SOLUTIONS, CodeClouds IT Solutions, mobifly, MBR Informatics, FUTURISM TECHNOLOGIES PVT,

Right Answer:
1. Analyze and streamline processes to reduce inefficiencies.
2. Invest in technology to automate repetitive tasks.
3. Train staff to improve skills and productivity.
4. Review pricing strategies and adjust fees if necessary.
5. Focus on high-value clients and services.
6. Enhance marketing efforts to attract new clients.
7. Monitor and control costs more effectively.
8. Implement performance metrics to track and improve productivity.

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