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Fulcrum global info services Interview Questions and Answers
Ques:- How do you manage working on projects with new technology or tools you’re not familiar with
Right Answer:
I approach new technologies by first researching and understanding the basics through documentation and tutorials. I then practice using the tools in small projects or exercises to gain hands-on experience. Additionally, I seek help from colleagues or online communities when needed, and I stay adaptable by being open to learning and adjusting my approach as I gain more knowledge.
Ques:- Tell us about a situation where you had to learn a new skill or technology quickly to succeed in your role
Right Answer:
In my previous job, I was assigned to a project that required knowledge of a new programming language, Python. I had only a basic understanding of it, so I dedicated a week to online courses and tutorials. I practiced by building small projects and sought help from colleagues who were experienced in Python. By the end of the week, I was able to contribute effectively to the project, and we successfully met our deadlines.
Ques:- How do you manage stress or frustration when changes disrupt your usual workflow
Right Answer:
I manage stress or frustration by taking a moment to pause and assess the situation. I prioritize tasks, break them down into smaller steps, and focus on what I can control. I also communicate with my team to share concerns and seek support, and I practice stress-relief techniques like deep breathing or short breaks to maintain my focus and productivity.
Ques:- What does adaptability mean to you in a professional setting
Right Answer:
Adaptability in a professional setting means being open to change, adjusting to new situations, and being flexible in response to challenges or shifting priorities while maintaining productivity and effectiveness.
Ques:- How do you prioritize tasks when everything seems urgent and subject to change
Right Answer:
I prioritize tasks by assessing their impact and urgency. I use a matrix to categorize them into four quadrants: urgent and important, important but not urgent, urgent but not important, and neither. I focus on completing tasks in the first two categories first. I also stay flexible and regularly reassess priorities as new information comes in or situations change.
Ques:- What is half life period of a drug?
Right Answer:
The half-life period of a drug is the time it takes for the concentration of the drug in the bloodstream to reduce to half of its initial value.
Ques:- You’re consulting with a large pharmacy with stores in multiple states. This company has improved sales but experienced a decrease in revenue. As a result, it is contemplating store closings. Explain how you’d advise this client?
Right Answer:
I would advise the client to analyze their sales data to identify which products are driving sales but not contributing to revenue. They should assess their pricing strategy, operational costs, and inventory management. Additionally, I would recommend evaluating the performance of each store location to determine if some stores are underperforming and should be closed. Implementing targeted marketing strategies and improving customer experience could also help boost revenue. Finally, consider exploring partnerships or alternative revenue streams to enhance profitability.
Ques:- What would you do if you were the one survivor in an earthquake?
Right Answer:
I would assess my surroundings for safety, check for injuries, find a safe location, signal for help, and gather supplies if possible.
Ques:- We are analyzing a manufactures high-end athletic footwear. The company’s sales are up but profits are flat. What do we need to look at?
Right Answer:
We need to look at the cost of production, pricing strategy, marketing expenses, inventory management, and potential discounts or promotions affecting profit margins.
Ques:- Give a specific example of a time when you had to address an angry customer. What was the problem and what was the outcome? How would you asses your role in diffusing the situation?
Right Answer:
In my previous role as a Regional Manager, I encountered an angry customer who was upset about a delayed shipment of their order. The customer was frustrated because the delay affected their business operations. I listened actively to their concerns, apologized for the inconvenience, and assured them I would resolve the issue promptly. I contacted the logistics team to expedite the shipment and provided the customer with regular updates. As a result, the shipment arrived two days later, and the customer appreciated the communication and quick resolution. I assess my role as crucial in diffusing the situation by remaining calm, showing empathy, and taking immediate action to resolve the problem.
Ques:- A is two years older than B who is twice as old as C. If the total of the ages of A, B and C be 27, the how old is B?
Right Answer:
B is 11 years old.
Ques:- What is that u know about the banking sector,how to do planning,confidence
Right Answer:
The banking sector involves financial institutions that accept deposits, provide loans, and offer various financial services. Planning in banking includes setting clear goals, analyzing market trends, managing risks, and ensuring compliance with regulations. Confidence in this sector comes from understanding financial products, effective communication with customers, and staying informed about industry changes.
Ques:- What is your qualification. What is your experience?
Right Answer:
I have a [Your Degree] in [Your Field] from [Your University], and I have [X years] of experience in customer service roles, where I have developed strong communication and problem-solving skills.
Ques:- What is Change and configuration management repositoty
Right Answer:
A Change and Configuration Management Repository is a centralized database that stores information about changes made to a project, including configuration items, version control, and documentation. It helps track modifications, manage versions, and ensure that all team members have access to the latest project information.
Ques:- Do you think a good Budget leads to electoral gains for the party in power and vice versa?
Right Answer:
Yes, a good budget can lead to electoral gains for the party in power by demonstrating effective governance and addressing public needs, while a poorly received budget can negatively impact their chances in elections.
Ques:- How can it help me in my role?
Right Answer:
Understanding project management principles can help you effectively plan, execute, and monitor projects, ensuring they are completed on time and within budget. It also enhances your ability to communicate with team members, manage resources efficiently, and mitigate risks, ultimately leading to successful project outcomes.
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