25 Aegis bpo Interview Questions and Answers | HR, Technical & Aptitude Prep

Auto cad communication

Ques:- What is the cover for column?

Asked In :- Protege Solutions, Spadeworx Software Services, Solitaire Infosys, Cloud Kinetics Technology Solutions, XIPHIAS Software Technologies, E2E Networks, sciative, Thermo Fisher Scientific India, Direction Software Solutions, Blackbuck Insights,

Right Answer:
The cover for a column is the layer of concrete that protects the steel reinforcement bars (rebar) from environmental factors, ensuring durability and preventing corrosion.

communication

Ques:- How the engine working ??

Asked In :- Aakit Technologies, Novalnet e-Solutions, Sardonyx Technologies, Barracuda Networks, AJACKUS, Destination technologies, Congruent Solution Inc, ICAT Design & Media College, Creditsafe Technology, Newdream Data Systems,

Right Answer:
An engine works by converting fuel into energy through combustion. In a typical internal combustion engine, air and fuel mix, are compressed, and ignited, causing an explosion that pushes pistons. These pistons turn the crankshaft, which ultimately powers the vehicle.

Problem Solving

Ques:- What factors influence the revenue potential of a new pharmaceutical product?

Asked In :- Object Frontier Software, STIC SOFT E-SOLUTIONS, Spectra Medix India, Deluxe entertainment services India, QUALYS SECURITY TECHSERVICES, NSOFT SOLUTIONS, MBR Informatics, infobell IT solutions, Technostacks Infotech, RTB DEMAND,

Right Answer:
The revenue potential of a new pharmaceutical product is influenced by factors such as market demand, pricing strategy, competition, regulatory approval, patent protection, marketing effectiveness, target patient population, distribution channels, and reimbursement policies.

Problem Solving

Ques:- You have been retained joint by a disposable diaper company and a federal commission on waste management. Estimate the volume percentage of disposable diapers in the total U.S. household garbage.

Asked In :- Bold Technology Systems, Netaxis IT Solutions (p), RANDSTAD INDIA PVT, Umbrella Infocare, SPARX IT SOLUTIONS, Principal Global Services, NSOFT SOLUTIONS, Adapty Solutions, FourKites, Techathalon Software Solutions,

Right Answer:
Disposable diapers make up approximately 3-4% of total U.S. household garbage by volume.

Problem Solving

Ques:- Your client is a car manufacturer, and its revenues are declining. What could be the problem, and how would you increase revenues?

Asked In :- KRIOS Info Solutions, Cybage Software, Sun Dew Solutions, Elsner Technologies, mobifly, Sify Technologies, scandid, Barracuda Networks, GreyOrange, FYERS Securities,

Right Answer:

The problem could be due to factors like decreased demand, increased competition, poor product quality, or lack of innovation. To increase revenues, I would suggest:

1. Conduct market research to understand customer preferences and trends.
2. Improve product quality and features based on feedback.
3. Innovate by introducing new models or technologies (e.g., electric vehicles).
4. Enhance marketing strategies to reach a broader audience.
5. Explore new sales channels, such as online sales or partnerships.
6. Offer promotions or financing options to attract more buyers.

Problem Solving Regional Manager

Ques:- A company manufactures hair products. It’s thinking about entering the sunscreen market. Is this a good idea?

Asked In :- GOQii Technologies, Infinity Labs LLP, ISKPRO, Spectra Medix India, Elsner Technologies, Third Eye Technologies, Aristocrat Technologies India, Booker Wholesale, Uolo Technology, SPX FLOW,

Right Answer:
It could be a good idea if there is market demand, the company can leverage its existing distribution channels, and it has the resources to develop and market sunscreen products effectively. However, thorough market research and analysis of competition and consumer preferences are essential before making a decision.

Problem Solving Regional Manager

Ques:- A major auto service chain has enjoyed healthy returns on its 30-store operation for the past 10 years. However, management feels that the chain needs to expand, as the current geographical areas in which they are based have become saturated. For the past couple of years, they have aggressively pursued a growth strategy, opening an additional 15 stores. However, it seems that this approach has had negative returns. For the first time in over a decade, the chain’s profits dropped into the negative zone. You were hired to figure out why.

Asked In :- Xoriant Solutions Pvt Ltd, Shipco IT, Walkover Web Solutions, Itobuz Technologies, Fortunesoft IT Innovations, WFM, Oodles Technologies, ISKPRO, Deluxe entertainment services India, COEPD,

Right Answer:

The negative returns could be due to several factors: oversaturation in new markets, inadequate market research leading to poor location choices, increased competition, higher operational costs, or a lack of brand recognition in the new areas. Additionally, the rapid expansion may have stretched resources thin, impacting service quality and customer satisfaction. A thorough analysis of each new location's performance, customer feedback, and market conditions is necessary to identify the specific issues.

Active Listening

Ques:- How do you demonstrate understanding and validation through active listening

Asked In :- AnAr Solutions, MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, GNH Solutions, Talent Toppers, Sai Life Sciences, Becton Dickinson India, CRPF, DWP, Home Guard, Grail Insights,

Right Answer:
I demonstrate understanding and validation through active listening by maintaining eye contact, nodding to show engagement, summarizing what the speaker has said, asking clarifying questions, and reflecting their feelings back to them.

Active Listening

Ques:- What are the key components of active listening

Asked In :- MattsenKumar Services, GNH Solutions, Becton Dickinson India, Health Inspector, LPO, Punjab Police, STUP Consultants, US IT Recruiter, Grail Insights, Cytel Inc,

Right Answer:
The key components of active listening are:

1. **Paying Attention**: Fully focusing on the speaker without distractions.
2. **Showing That You're Listening**: Using nonverbal cues like nodding and maintaining eye contact.
3. **Providing Feedback**: Paraphrasing or summarizing what the speaker has said to confirm understanding.
4. **Deferring Judgment**: Avoiding interruptions and not forming opinions until the speaker has finished.
5. **Responding Appropriately**: Giving thoughtful and relevant responses based on what was said.

Active Listening

Ques:- How does active listening contribute to resolving customer complaints or issues

Asked In :- AnAr Solutions, MattsenKumar Services, MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, Everi India, Assam Police, CRPF, DET, iCliniq, Grail Insights, HRH Next Services,

Right Answer:
Active listening helps resolve customer complaints by ensuring that the customer feels heard and understood, which builds trust. It allows the representative to accurately identify the issue, gather relevant details, and respond appropriately, leading to effective solutions and improved customer satisfaction.

Active Listening

Ques:- How do you show you’re actively listening during a conversation

Asked In :- MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, GNH Solutions, Sai Life Sciences, AS2, DET, Health Inspector, Home Affairs, Pradan, RCV, STUP Consultants,

Right Answer:
I show I'm actively listening by maintaining eye contact, nodding to acknowledge understanding, summarizing what the speaker said, asking clarifying questions, and avoiding interruptions.

Active Listening

Ques:- What is active listening, and how does it differ from passive listening

Asked In :- MattsenKumar Services, ELEVATE SERVICES INDIA, Talent Toppers, Becton Dickinson India, Softenger India, Cebu Pacific, DET, Home Guard, Pradan, STUP Consultants,

Right Answer:
Active listening is the process of fully concentrating, understanding, responding, and remembering what someone is saying. It involves engaging with the speaker through feedback and asking questions. In contrast, passive listening is simply hearing the words without actively engaging or processing the information.

Adaptability

Ques:- How do you ensure your work remains consistent despite frequent changes in deadlines or expectations

Asked In :- AnAr Solutions, Protege Solutions, Aranca (Mumbai), Codiant Software Technologies, Solitaire Infosys, FIS Global Business Solutions India, ISKPRO, Enovate IT Outsourcing, SmartData Enterprises, Razorpay-Startup,

Right Answer:
I prioritize tasks based on urgency and importance, maintain clear communication with my team and stakeholders, and stay flexible by adjusting my plans as needed. I also set personal milestones to track progress and ensure quality remains high despite changes.

Adaptability

Ques:- Tell us about a situation where you had to learn a new skill or technology quickly to succeed in your role

Asked In :- Xoriant Solutions Pvt Ltd, Aranca (Mumbai), Fortunesoft IT Innovations, Novalnet e-Solutions, Razorpay-Startup, Xiaomi Technology India, QUALYS SECURITY TECHSERVICES, Srijan Technologies, Codelogicx Technologies, IMAGINATION TECHNOLOGIES LIMITED,

Right Answer:
In my previous job, I was assigned to a project that required knowledge of a new programming language, Python. I had only a basic understanding of it, so I dedicated a week to online courses and tutorials. I practiced by building small projects and sought help from colleagues who were experienced in Python. By the end of the week, I was able to contribute effectively to the project, and we successfully met our deadlines.

Adaptability

Ques:- How do you encourage adaptability in your team when facing challenges or shifts in direction

Asked In :- Hidden Brains InfoTech, Codiant Software Technologies, Dhruvsoft Services, WFM, ISKPRO, Varite India, Xiaomi Technology India, PeopleStrong HR Services, Noesys Consulting, mobifly,

Right Answer:
I encourage adaptability in my team by fostering open communication, promoting a growth mindset, providing training opportunities, and involving team members in decision-making. I also celebrate flexibility and resilience when facing challenges, ensuring everyone feels supported and empowered to adjust to new directions.

Adaptability

Ques:- What strategies do you use to stay open to feedback and improve based on it

Asked In :- AnAr Solutions, Toxsl Technologies, Chegg India, Itobuz Technologies, Aranca (Mumbai), Born Commerce, MatchMove India, Varite India, Razorpay-Startup, Tredence Analytics Solutions,

Right Answer:
I actively seek feedback by asking for input from colleagues and supervisors, listen carefully to their suggestions, and reflect on their comments. I prioritize constructive criticism, set specific goals for improvement, and regularly check my progress. Additionally, I maintain a growth mindset, viewing feedback as an opportunity to learn and develop my skills.

Adaptability

Ques:- What does adaptability mean to you in a professional setting

Asked In :- Netaxis IT Solutions (p), Fortunesoft IT Innovations, FIS Global Business Solutions India, Deluxe entertainment services India, PeopleStrong HR Services, COEPD, Softcell Technologies, Codelogicx Technologies, Wellness Forever, MedGenome Labs,

Right Answer:
Adaptability in a professional setting means being open to change, adjusting to new situations, and being flexible in response to challenges or shifting priorities while maintaining productivity and effectiveness.

Crm Analyst Erp Seibel

Ques:- How will you improve your performance in views?

Asked In :- Konverge, telus international, cape union mart, aegis bpo, kepler group, iq backoffice, vsynergize outsourcing, cashify, cashkaro.com, open capital advisors,

Right Answer:
To improve performance in views, I would optimize SQL queries by reducing complexity, using indexed columns, avoiding unnecessary joins, and limiting the data retrieved with appropriate filters. Additionally, I would consider materialized views for frequently accessed data and ensure proper database indexing.

Crm Developer Erp Seibel

Ques:- How to call external webpage from siebel application

Asked In :- Appointy, Emapta Versatile Services, ProActive, turkish airlines, teleperformance egypt, aegis bpo, ghana water company ltd., systango, brainly, transcom,

Right Answer:
To call an external webpage from a Siebel application, you can use the `Web Template` or `Applet` with a `URL` link. You can create a button or link that uses the `NavigateURL` method in a script or a calculated field to open the external webpage. For example:

```javascript
this.NavigateURL("http://www.externalwebsite.com");
```

Alternatively, you can use a `Web Service` or `Integration Object` to fetch data from an external source if needed.

Aptitude Crm Analyst Erp

Ques:- A man collects cigarette stubs and makes one full cigarette with every 8 stubs. If he gets 64 stubs how many full cigarettes can he smoke

Asked In :- Mindcurv Technology Solutions, Namo, Firstsource, aegis bpo, cornell tech, stackadapt, SparkSupport,

Right Answer:
He can smoke 8 full cigarettes.

Comments

Nikhil Dandge Sep 7, 2021

9 because from 64 stubs 8 cigarettes and again from 8 stubs he'll get 1 cigarette then his score will be 9

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